Problem connecting to WiFi? Has your device ever connected to a WiFi connection or did this just start happening? Or has this device never connected? Does it pickup the broadcast of connections within range to your device to connect too? When you try to connect to a WiFi connection does your device give any error message?
If you received an error about Authenticating The problem that you have described usually indicates a wrong password was typed in or a wrong selection type of router was selected (WEP/WPA/WPA2 PSK). I would start with asking your internet service provider what type of security is on your router or consult your documentation that came with your router. If you still have a problem you should try to turn off Firewall settings and password on your router to see if you can then connect.
If you still can not connect I would test using another router of a family member, friend, or local coffee shop etc. that has free WiFi. If you can connect to one of those you know the problem is with your router security settings and not your tablet device. There are other errors that would indicate the problem could be with your device. I hope this information has helped. Please recontact us if the suggested problems did not solve your issue. Thank you for your patience!